Top 5 Questions to Ask Your Property Management Company

November 13, 2018
1. What is Your Maintenance Process Like?

Some property management companies will withhold a maintenance reserve in order to keep you out of the stress of management, these companies are normally full service and have a cap at $200.00 and any maintenance item above that $200.00 would automatically be a call to you to have the work that needs to be done approved.

2. Do You Perform Property Inspections?

If they’re a full service, they more than likely conduct an inspection once every 6 months, and an extra inspection during the growing season to make sure everything is being taken care of. If it’s a full service management company, you should expect nothing less!

3. How Long is your Average Number of Month’s Occupancy?


This answer should depend on your needs as an owner. If it’s a short-term lease or a long-term lease, or when the property’s current lease is up. If it’s after August, property management slows down, and we try to sign people onto an 18-month lease, that way the lease ends in the spring, giving us a chance to get the best rental rate in the market and occupy your property easier.


4. What is your Eviction Process?


Incase anything like an eviction needs to happen, your property management company needs to be able to handle it for you and do it efficiently. You want to ask if they’ve had to evict tenants before, and if they have, why and what could’ve been done differently. If they’re a good full service management company, that number will be zero to none, like ours!

5. How Do I Get Paid?


Ask when they send out their statements, and their owner payments. We send ours around the 10th of each month, and make sure that everything goes as smoothly as possible. This is the most important part, right?

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By Masters Real Estate July 1, 2025
When it's time to turn over a rental property in Colorado, few tasks are as important — and often overlooked — as carpet cleaning. Whether you're managing a small apartment in Denver or a single-family home in Colorado Springs, getting those carpets professionally cleaned before new tenants move in can make a significant difference in your rental’s appeal and long-term maintenance. How Much Does Carpet Cleaning Cost in Colorado? The cost of professional carpet cleaning in Colorado varies depending on the location, type of service, and size of the area, but here’s a general breakdown: Per Room Pricing: $30–$70 per room Per Square Foot Pricing: $0.20–$0.40 per sq. ft. Whole House Flat Rates: For an average 3-bedroom home, expect to pay between $150–$300 Masters Carpet Cleaning Here are our rates for carpet cleaning. We do this for our homeowners at lease turnover and like to keep our rates competitive and save our homeowners some money. $200 minimum charge $.30 per Square Foot $35 - Set of Stairs $50 - Pet Enzyme Deodorizer $50 - Stains (need to get chemicals and train on using iron) $50 - Scotch Guard Why Carpet Cleaning Is Essential During Tenant Turnover First Impressions Matter Clean, fresh-smelling carpets help make your rental look well-maintained and move-in ready. This sets a positive tone with new tenants and can help justify your rental rate. Protects Your Investment Dirt, grime, and pet dander build up over time, especially with heavy foot traffic. Professional cleaning helps extend the life of your carpet, saving you money on premature replacement. Health and Hygiene Carpets can trap allergens, bacteria, and dust mites. A thorough cleaning helps create a healthier environment for incoming tenants — especially important for those with allergies or children. Meets Legal and Lease Obligations Some cities and counties in Colorado encourage or require landlords to provide a clean and habitable unit at turnover. Carpet cleaning can be considered part of that standard. Security Deposit Disputes Tenants often expect that the carpet will be professionally cleaned before they move in. If it isn’t, and the carpet is already stained or smells of pets or smoke, you could face complaints or even disputes over deposits when they move out. Pro Tips for Landlords and Property Managers Schedule Ahead: Carpet cleaners often get booked up at the end of the month. Schedule as soon as you have a move-out date. Use the Same Vendor: Establishing a relationship with a local carpet cleaner can often lead to discounted rates and more reliable service. Add It to Your Move-Out Checklist: Ensure tenants understand that carpet cleaning may be deducted from their deposit if not done to professional standards. Document the Condition: Always take before-and-after photos. This protects both you and the tenant in case of disputes. Carpet cleaning isn’t just a “nice to have” — it’s a critical step in property turnover that protects your investment, improves tenant satisfaction, and helps maintain a professional standard across your portfolio. For the relatively low cost in Colorado, it delivers strong ROI and peace of mind.  Have questions about prepping your rental property between tenants or need help sourcing carpet cleaning vendors in your Colorado area? Drop a comment or reach out — we’re here to help!
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By Masters Real Estate May 1, 2025
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